Award recognizes top American and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater.com
Covington, LA - January 25, 2018 - Eddie Tourelle's Northpark Nissan has been awarded a 2018 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the United States and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
"Car buyers have spoken and have identified Eddie Tourelle's Northpark Nissan as the best Nissan dealer to do business with in Louisiana," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Eddie Tourelle's Northpark Nissan speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new and used car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Eddie Tourelle's Northpark Nissan on its customer service, quality of work, friendliness, pricing, and overall experience.
Eddie Tourelle's Northpark Nissan has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
"Northpark Nissan is proud of our tradition of customer service excellence," added Tyler Tourelle, Vice-President. "Our staff from sales to service and parts takes pride in bringing the best experience to every person we have the pleasure of serving and this Dealer of The Year Award further proves that commitment."
"Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Oldershaw. DealerRater has an audience reach of more than 32 million consumers each month.
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website connecting consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
Eddie Tourelle's Northpark Nissan has been loyally serving the Northshore communities of New Orleans, Louisiana and its surrounding areas for 20 years. Our dedication to customer satisfaction and prompt service has attracted customers from across the South. Northpark Nissan has been recognized in this effort by Nissan time and time again for this commitment to our customers. Every day, Northpark Nissan personifies the principles and vision for Nissan North America. This commitment is to provide customers with outstanding ownership experience, starting from the first communication with the customer, to the showroom, and through every element of the dealership. Northpark Nissan puts its owners first and foremost.